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  • 2020 Stevie Award for outstanding customer service
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Take a look at our helpful resources

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Help Videos

Visual guides to help you learn more about Timely's awesome features.

COVID-19 Resource Hub

Free Covid resources, tools, and wellness advice for you and your business.


Or need to speak to our team?

If you have a questions use the in-app support, or if you want to talk it through via email or call, you’re most welcome to get in contact.

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In-app support

Contact us from inside the Timely app and get a fast, friendly and helpful response.

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Customers with Premium Phone Support can call the team during regular business hours.

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The Timely Team are absolute legends (and real people!) who always respond quickly to our queries.

Sarah Watson

Clarity Wellness

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Curated by Timely and written by leading experts from the salon, spa, beauty & aesthetics worlds

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