Business Tips

It’s time to get set up before things ramp up.

Christmas is our time to help you shine. All Timely’s awesome features come into their own during the silly season to make sure you’re getting maximum profit with minimum effort and headaches.

In a post-pandemic world, it’s never been more important for small business owners to hold onto their most skilled workers. Melanie Wallace, UK Marketing Manager at Timely Business Management Software, explains how to motivate, inspire and retain staff in your salon (with a little bit of help from technology).

In a post-pandemic world, no-shows and last-minute cancellations can have a big impact on your income. What if we told you there was a tried-and-tested method to help manage no-shows? Melanie Wallace, UK Marketing Manager at Timely Business Management Software, explains why online deposits could be a game-changer for your small business.

Are you guilty of being self-deprecating at work? Here’s why learning to sing your own praises can lead to big business benefits.

Is your business as profitable as it could be? The start of a new financial year is the perfect time to re-evaluate your business and implement new healthy habits.

Once upon a time, your client’s journey began when they walked through the doors of your business. But thanks to technology, the salon experience now starts while your client is mid Instagram scroll. Tamara Reid, Head of Partnerships for Timely, explains how to nail your digital client journey.

I remember when I first opened my salon, someone suggested it wouldn’t make any money because ‘sitting around all day painting nails is a hobby and not a business’. Well, I proved them wrong. After growing a 9-treatment room spa which I sold in 2020, I now coach salon owners daily and regularly see that actually, owning a salon or hair and beauty business, is probably more complex than most other business models.

As the post-pandemic world returns to normal, many beauty professionals are redefining success in their own terms. But how can we find purpose at work without returning to hustle culture? Tamara Reid, Head of Partnerships at Timely, speaks to business owners to find out.

We’ve all been there. A client calls to cancel 20 minutes before their treatment and asks for their deposit back and we don’t know what to say. Refund, and all will be well, but we will have lost that booking space? Or tell the client we can’t refund and we are holding their deposit and risk a tirade of abuse?

Almost all small business owners will agree that the first few months after launch are a rollercoaster of emotions. Thankfully, you can steady the ship by focusing on these seven things.

Off the back of a challenging two years, we’ve seen a rise in salon owners future-proofing their businesses by adding an online store. Here’s how they’re doing it (and how you can too)

Last minute Covid cancellations can impact your business big time. In response to the Omicron strain, some salons are cracking down on cancellations to help reduce no-shows as the Covid crisis continues to drag on and on (and on…).