Business Tips

Imagine the amazing things you could do with your time if you weren’t stuck in the salon, spending hours ordering stock. Imagine no more! Timely’s Stock ordering feature is so quick you can do it in under a minute, giving you more time for the things you want to be doing.

In this Timely Talk we chat with UK industry legends; Jayne Lewis-Orr, Charlotte Mensah, Josh Wood, Tom Chapman, and Timely CEO Ryan Baker about the impact COVID-19 has had on the UK hair industry, and what things will get better in our industry as a result of coronavirus.

Building a detailed client profile with before and after photos, personal details and consultation records helps to safeguard your business and create a personalised client experience, and your important client info is stored safely and securely in Timely, just a few clicks away. 

We recently spoke to hair and beauty legends Karla McDiarmid, Megan Panozzo, Sandy Chong, Larissa Macleman, and Joey Scandizzo about some of the key lessons they think will be important to businesses post lockdown, and what we need to be aware of as we continue to ride the Covid wave.

COVID-19 has made it harder to get our hands on our favourite brands and products, and we’ve all had to try new things. With this new consumer mindset putting our brand loyalty to the test, business owners need to work harder than ever to keep clients loyal and increase client retention. Luckily, we’ve got the answer with Timely Rewards!

Beauty businesses in the UK have fought hard to reopen, and with a long-awaited date for beauty salons and spas to reopen set for the 1st of August, appointment books were filled and cash was invested in personal protective equipment and inventory. With less than 24 hours notice, the UK Government then told these businesses to push back their reopening date for at least another two weeks, and we can’t underestimate the huge impact this will have on the industry.

It’s that time again! We’ve got the latest and greatest Timely feature updates for you, including new waitlist and product history features, an improved Facebook Business integration, and some awesome updates to Rewards and our referrals program. You don’t want to miss this party!

Carmen McNamara owns the award winning Australian clinic; Skin Fairy. A loyal Timely customer with 15 years of experience in the beauty industry in Australia and London; we talked to Carmen about building a successful business, finding work-life balance, and her favourite Timely features. You don’t want to miss Carmen’s story!

Whether it’s a room, a waxing station, a special hair dryer, or an IPL machine; in Timely we call these ‘Resources’. In this HITT class, we’ll show you how to use Resources to their full potential, and make sure the equipment you need is automatically assigned to an appointment when a certain treatment is booked. Just another way Timely helps your business run smoothly!

Grow your business, improve your client experience, and increase your social media following with follow-up email and SMS messages. You’ll want to learn more about these awesome tools!

Here at Timely it’s safe to say we love all things beauty, so here’s just a few reasons why you’re incredibly important to the communities you serve and why we’re #timelyproud to be a part of your world.

A beauty therapist since 1998, Karla took over Macquarie Medi Spa in 2001 when it was a small salon with only three staff, and grew it to the bustling business it is today. We chatted to Karla about her super successful business, and her top tips and advice to help business owners thrive during and after lockdown.